Extract business insights and optimize your sales activities with audit4mail, with no additional data entry.
If you don’t have enough time to keep the CRM updated, but you don’t want to miss any information on your leads, audit4mail can help you to optimize your sales activities
With audit4mail you easily find links between your incoming leads and your co-workers. Because everybody uses e-mail in the company, but not everybody has access to the CRM. Shorten your sales cycle thanks to the company connections.
Discover a simple yet powerful tool and focus on what you’re doing best: sell!
Ransomware: how to know where it was sent in your company!
Ransomwareis big in the news these days, but what is it exactly?
A ransomwareis a malicious softwarethathijacksyour data.To do so,theransomwareencrypts the dataand then asksthe ownertosend moneyin exchange forthe key that will allow you todecrypt your files.
Your users receive an email. They download the attachment (ZIP) out of habit, and then, everything goes wrong! Here you are with encrypted files everywhere and you do not know who is the origin of the infection!
Let’s see how AUDIT4MAIL is going to help you find out in just a few clicks who received the ransomware in your company.
Go to the Helpdesk module, in the “e-mails” section. You use the search module by e-mail address, by subject, by date, depending on the information you have gathered so far on the ransomware.
Once you have identified the suspicious e-mail, you can visualize already some key information:
– Date and time the e-mail was first received in the company
– List of the people who received it internally
By right-clicking of the external e-mail address, sender of the ransomware, a menu is displayed that allows you to go further in the analysis.
Then click on “go to dashboard”
This dashboard, filtered on the suspicious e-mail address, is going to give you many details on the activity of the ransomware within the organisation. For exemple the total number of infested internal e-mail addresses, and the list of the employees who received the ransomware in their inboxes.
The relations graph
Through the relations graph you get a visual representation of the ransomware’s activity in the company. It’s easy to share with management and the various heads of departments.
AUDIT4MAILis a messaging intelligence tool. The dedicated module for IT and administrators provides many useful information about the e-mail system.
It is a realsupport for your helpdeskwithdifferentvisualisationsof yourmessaging infrastructure.
With AUDIT4MAIL your IT can:
– Check the evolution of the email’s server volumetry (number, size, attachments, …)
– Anticipate the servers / network bottlenecks.
– Collect metrics before changing the messaging system.
– Check the volumetric evolution by email users.
– Detect of Internal spammers.
– Measure the adoption of new communication tools (chat, CSR, document sharing).
– Observe the distribution of the devices used. On premise client, web email, smartphone.
– Improve the customer service and the helpdesk processes.
– Enable the billing of the internal email service.
Did you find this tutorial useful? There are many applications of AUDIT4MAIL which are still to be unveiled, please check again our website, or why don’t you subscribe to our newsletter so that you don’t lose any new article?
Our team can support you in many IT security projects. Let’s schedule a live demo and learn more about your challenges.
As in any change management projects, one cannot force the adoption of a new application from the users. Brioche Pasquier knows it well, and has therefore cared precisely for the measurement of the adoption in order to run a smooth and successful migration.
Brioche Pasquier is a synonym for traditional French family breakfast. It is a company with steady growth in its 14 manufacturing plants all based in France. Initially famous for the “Brioches” (French pastry), the groups has since then diversified (luxury cakes, crackers, etc…) through numerous acquisitions.
Key figures 2016
Turnover: 658 mln € per year
production sites: 14 plants in France and 4 abroad.
Groupe Pasquier employs 3200 people throughout the world. When the company decided – as part of a global change management programme – to implement a new collaborative tool to limit the use of e-mails, the first necessity was to get the state of the art of the mailboxes usage and size in order to dimension correctly the new collaborative communication tool.
With the dashboard from audit4mail it was very easy to visualize the volumes of e-mails sent to the outside, compared to within the employees as well, that share of exchanges was to be migrated to the new internal chat and it was very important for Brioche Pasquier to monitor the usage over time in order to measure the level of adoption.
Albert Coeffard, Head of IT systems at Brioche Pasquier, can confirm the adequacy of the audit4mail solution with the expectation from the company: “We have chosen audit4mail as we found it really easy to use. The tool was proven to be reliable, with good flexibility of the settings and the possibility to create your own specific analysis. And to be honest we placed our trust in the move4ideas team : experienced engineers with good reactivity and ability to foresee evolutions of the platform close to the customers’ needs.”
move4ideas has worked for 5 years already to be a partner of choice for IT departments of large accounts both national and international, on large scale projects such as e-mail system migration and other change management projects, as well customer relationships (for helpdesk and sales teas), and more recently has introduced a module for HR and the measurement of work – life balance.
Today there is a big concern related to the staff well-being at work and the need for them to be disconnected after office hours. An employee reached by email late in the night on a regular basis will never be disconnected, therefore he is more likely to suffer from stress at work.
The Human Resources department, in charge of the staff well-being at work, must be able to quickly identify the employees working after office hours.
To achieve this, the Human Resources department comes to you, email Administrator. The goal is to identify the related employees and make them aware of the potential burnout for him and its peers.
The request of the Human Resources department is the following: provide a state of art of the emails sent after the office hours.
So easy task with audit4mail!
audit4mail provides you the statistics related to the emails sent each day including weekends. On the top of that, thanks to audit4mail get the list of the employee sending emails after office hours on a regular basis.
Here are the simple steps you need to follow. In few minutes you will become the most popular administrator of the Human Resource department!
Report component to identify the specific days
1. Click on the icon Report
2. Open the view By server and choose the server, the year and the month to analyze
3. Double click on the appropriate line
4. A new document opens. Go straight to the tab Messages
The histogram here shows you at a glance the number of emails sent each day of the selected month. The tab External provides you the same information in a calendar view. Here, we can easily identify the weekends for which a great amount of emails have been sent.
Of course, we are not gonna stop here… especially when audit4mail can take the analysis way further!
Monitoring component to identify the senders and the subjects of the emails
How can we distinguish the employee sending emails after office hours on a regular basis from those who exceptionally needs to work outside the office hours due to projects’ deadline?
Simple! Find out the senders and subjects of the specific emails in audit4mail to get this information.
1. Click on the icon Monitoring
2. In the view by date, browse until you find the specific emails
3. For the related date, open the different documents and pick the names of the senders and emails ‘ subject
User Report component to identify the employee who work after the office hours on a daily basis
1. Click on the icon User Report
2. In the view By user, find out the right senders
3. Pick the right year & month and double click on the appropriate line
A new document opens. Go straight to the tab “Message” and find out the frequency of emails sent after office hours for the specific employee.
Here for the targeted employee, we notice that he doesn’t send emails during weekends on regular basis: exceptionally he sent an email on Saturday the 8th of March.
Did you find this tutorial useful? There are many applications of Audit4mail which are still to be unveiled, please check again our website, or why don’t you subscribe to our newsletter so that you don’t lose any new article?
If you would like to analyse the content and the statistics of your email data, just fill in our contact form and we will call you back right away.